ID Sports Fantasy

Privacy Policy - ID Sports Fantasy

Effective Date: January 6, 2025

At ID Sports Fantasy, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide while using our platform, including our website (www.idsportsfantasy.in) and mobile application.

By accessing or using ID Sports Fantasy, you consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our platform. We notify users of significant changes to this Privacy Policy through SMS or by prominently posting updates on our platform. For minor or non-material changes, users are encouraged to periodically review this page to stay informed of how their information is being protected and used.

1. Information We Collect

We collect the following types of information to provide a seamless and secure experience for our users:

a. Personal Information:

  • Phone Number: Collected during registration and used to send SMS with download links, updates, and important notifications.
  • Name: Provided by users during account setup.
  • Email Address (optional): Users may choose to provide their email for communication and account support.
  • Date of Birth: To verify that users meet the age requirement (18+).
  • Location (State/City): Collected to ensure compliance with state laws regarding fantasy sports.

b. Non-Personal Information:

  • Device Information: Type of device, operating system, and app version.
  • IP Address: For security and fraud prevention.
  • Cookies and Tracking Data: To improve user experience and analyze platform performance.

How We Use and Share Your Information

2. How We Use Your Information

ID Sports Fantasy uses the information collected for the following purposes:

  • Account Registration and Verification: To create and manage user accounts.
  • SMS Communication: To send app download links, contest notifications, promotional offers, and important updates.
  • Legal and Regulatory Compliance: To adhere to legal requirements and prevent unauthorized use of the platform.
  • Platform Improvements: To enhance user experience, troubleshoot issues, and improve platform functionality.
  • Security Measures: To detect and prevent fraud, unauthorized access, and ensure fair play.
  • User Support: To respond to user inquiries and provide customer support.

3. How We Share Your Information

We do not sell or rent user information to third parties. Your data is only shared in the following circumstances:

  • With Service Providers: Third-party services that assist with SMS delivery, analytics, and platform security. These providers are obligated to protect your data and may retain it only for the duration necessary to fulfill their service obligations. Upon completion, they are required to delete or anonymize your information.
  • Legal Obligations: If required by law, court order, or regulatory authority.
  • Platform Integrity: When necessary to investigate and prevent fraud, breaches, or violations of platform policies. Data shared for these purposes is strictly limited to what is necessary to conduct such investigations.

SMS and Communication Policy

4. SMS and Communication Policy

By providing your phone number, you consent to receive SMS notifications related to platform updates, contest participation, and promotional offers.

Users can opt-out of receiving promotional messages by contacting our support team at support@idsportsfantasy.in. Opt-out requests will be processed within 48 hours, and users will receive a confirmation SMS once their request has been completed.

Please note that transactional messages, such as account verification or contest-related updates, cannot be opted out of as they are essential for platform use.

5. Data Security

We implement stringent security measures to protect user data from unauthorized access, alteration, or disclosure. In the event of a suspected data breach, affected users will be notified within 72 hours through SMS or email.

This communication will outline the nature of the breach, the data involved, and the steps users can take to protect their information. Users are encouraged to immediately contact our support team at support@idsportsfantasy.in if they suspect unauthorized activity or data compromise.

Our team is dedicated to investigating breaches promptly and implementing corrective measures to secure user data. Key practices include:

  • Encryption: All sensitive data is encrypted during transmission and storage.
  • Access Controls: Limited access to personal information by authorized personnel only.
  • Regular Audits: Periodic reviews of our data security policies and infrastructure.

User Rights and Data Retention

6. User Rights and Choices

Users have the following rights regarding their data:

  • Access and Correction: Users can request access to their personal data and make corrections if necessary.
  • Deletion of Account: Users can request account deletion, resulting in the removal of personal data, except for data required for legal compliance.
  • Withdraw Consent: Users can withdraw consent for SMS communication at any time by contacting us.

To exercise these rights, please reach out to our support team at support@idsportsfantasy.in. Requests for data access, correction, or deletion will typically be processed within 7 to 14 business days. Users will receive an acknowledgment of their request within 48 hours, and final confirmation will be shared once the process is complete.

In cases of complex requests, additional time may be required, and users will be informed accordingly.

7. Retention of Data

We retain user data for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

Inactive accounts and unused data may be anonymized or deleted after 24 months of inactivity. Users will receive at least two notifications via SMS or email prior to deletion, with the option to retain their account by logging in or contacting support.

8. Third-Party Links and Services

Our platform may contain links to third-party websites or services. Users will receive an on-screen notification when redirected to external services, ensuring they can make informed decisions.

ID Sports Fantasy is not responsible for the privacy practices or content of these external sites. We encourage users to review third-party privacy policies before engaging with their services.

Children's Privacy and Policy Updates

9. Children's Privacy

ID Sports Fantasy is intended for users aged 18 and above. To ensure compliance with this age restriction, we conduct age verification during account registration by requesting the user's date of birth. Users who fail to meet the age requirement will not be permitted to create an account.

Periodic checks may be conducted to confirm user eligibility and maintain the integrity of our platform. We do not knowingly collect or store information from individuals under 18. If we become aware that information from a minor has been collected, we will take immediate steps to delete it.

10. Changes to This Privacy Policy

ID Sports Fantasy reserves the right to update this Privacy Policy periodically. Users will be notified of significant changes through SMS, email, or a prominent notice on the platform.

For minor or non-material changes, users are encouraged to periodically review this page to stay informed of how their information is being protected and used. Continued use of the platform after such updates constitutes acceptance of the revised policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@idsportsfantasy.in

Thank you for trusting ID Sports Fantasy with your information. We are committed to ensuring the highest standards of privacy and data security.

ID Sports Fantasy is a Skill-Based Game. Not a Chance-Based Game.